MasteryConnect Requirements

MasteryConnect is a web-based platform accessible on Macintosh, Windows, and Chrome-based operating systems—no hardware installation is required. All you need is an HTML-5 compliant web browser and an internet-connected desktop, laptop, Chromebook, mobile device, or tablet such as Apple’s iPad. 

Minimum Hardware Recommendations

For best performance, you should access MasteryConnect with a computer that supports the most recent browser versions. It is recommended to use a computer five years old or newer with at least 1GB of RAM.

Operating System

MasteryConnect only requires an operating system that can run the latest compatible web browsers. Your computer operating system should be kept up-to-date with the latest recommended security updates and upgrades.

Internet Speed

Along with compatibility and web standards, MasteryConnect has been carefully crafted to accommodate low bandwidth environments. It is recommended to have a minimum Internet speed of 512kbps.

Screen Readers

  • Macintosh: VoiceOver (latest version for Safari)
  • PC: JAWS (latest version for Chrome and Firefox)
  • PC: NVDA (latest version for Chrome and Firefox)

Minimum Screen Resolution

1024 x 768 is our lowest recommended screen resolution.

Bandwidth Requirements (per connection)

MAP/MC: 2 Mbps / 30 computers

MPG: 3 Mbps / 30 computers

< 30 devices / WAP W

Traffic Prioritization (for QoS)

Accessing MasteryConnect's standard and expanded services requires that you configure your firewall to allow certain domains. 

To fully optimize performance, improve latency, and increase usable bandwidth for our services, it may be necessary to implement bandwidth management and traffic shaping software; this way you can prioritize the traffic on your network.

Of the sites needing to be allowed, we recommend that* has its traffic prioritized for quality of service.

* Needs to be wildcarded to unblock all subdomains.


By default, GradeCam allows scanning on Windows, Macintosh, Chrome OS*, and Linux without installing the plugin; this is called No Plugin Mode.

Exporting scores to a grade book requires the most current version of the GradeCam plugin; exporting on a Chrome browser also requires that the GradeCam Chrome Extension be installed.

* Scanning with GradeCam is available on Chromebooks; exporting scores is unavailable.

Mobile Devices

The MasteryConnect interface is optimized for desktop displays. Using small-screen devices such as phones may result in a suboptimal experience in MasteryConnect.

For the best user experience, please download the MasteryConnect mobile applications:

  • MasteryConnect Teacher
  • MasteryConnect Student

The mobile applications require Android 6.0 or later and iOS 13.0 or later.