How do I manually add parent email addresses to student accounts as a Mastery Connect admin?

As a Mastery Connect admin, you can manually give a student's parents or guardians access to the Mastery Connect Parent Portal. To give access, you must know the student's name as well as the parents' email addresses. Once a parent email is associated with a student account, you can send a parent activation email.

Alternatively, you can request a sync to add multiple parent emails from the school student information system (SIS). You can also import parent emails via a CSV file.

Note: Teachers can also activate parent accounts.

Open Admin

Open Admin

In the Global Navigation menu, click the Admin link.

Open Manage Students

Open Manage Students

Hover over the Manage tab [1] and click the Students option [2].

Edit Student Profile

Edit Student Profile

In the Manage Students page, locate the student whose parents need portal access. In the student account details, click the Edit link.

Add Parent Email Address

Edit Student Profile

In the Edit Student page, enter a parent email address in the Parent Email field.

Enter Additional Parent Email Addresses

Enter Additional Parent Emails

To enter additional parent email addresses, click the Add icon [1]. Then, enter another parent email address in the second Parent Email field [2].

You can add as many parent email addresses as needed.

To delete a parent email address, click the Remove icon [3].

Save Updates

Save Updates

When you finish entering parent email addresses, click the Save button.

You can now send activation emails to parents.